Cisco UCS hardware maintenance service agreement providing technical support for UCS 5108 Blade Server chassis with 9-hour response time, 5-day-week availability, and 4-hour service level target.
Specification
Service Agreement - Hardware Maintenance
Support Hours: 9x5x4 (9 AM - 5 PM, Monday-Friday, 4-hour response)
Applicable to: Cisco UCS 5108 Blade Server Chassis
Billing: Monthly subscription
Provider: Interactive