Cisco UCS SmartNet hardware maintenance service agreement for the UCS B200 M3 blade server with 9x5x4 support terms (9-hour response, 5-day availability, 4-hour replacement).
Specification
Service type: Hardware maintenance contract
Platform: Cisco UCS B200 M3 Blade Server
Support hours: 9x5 (business hours)
Response time: 4 hours
Coverage: Hardware replacement and support
