Cisco SMARTnet 24x7x4 hardware maintenance service providing 24/7 access to Cisco Technical Assistance Center with 4-hour advance replacement parts response time. Monthly service contract for Cisco UCS C220 M3 servers and compatible equipment.
Specification
24x7x4 Support Coverage - 4-hour advance replacement parts response
24 hours a day, 7 days a week, including Cisco-observed holidays
Access to Cisco Technical Assistance Center (TAC)
Software updates and patches included
Cisco SNTC portal access for contract and asset management