Cisco Smart Net support contract for the Nexus N2K-C2248TPE-BA-B fabric extender, providing 24x7x4 coverage with 4-hour hardware replacement response time, access to TAC, and software updates.
Specification
Support Contract Type: Cisco Smart Net SNTP 24x7x4
Coverage: 24 hours/day, 7 days/week
Response Time: 4 hours from fault diagnosis
Hardware Replacement: Within 4 hours from fault diagnosis
Software Support: Major and minor releases
TAC Access: 24x7
Fault Reporting: 24 hours/day, 7 days/week
No Onsite Engineer
