Hardware maintenance service contract with 9x5 (9 hours/day, 5 days/week) support and next business day replacement terms. Based on Cisco Nexus 2248TP fabric extender platform.
Specification
Support Hours: 9 hours/day, 5 days/week
Hardware Replacement: Next Business Day
Software Updates: Major and minor releases
TAC Access: 24x7
Service Type: Annual contract
