Third-party hardware maintenance service for the Cisco MCS 7845-I2 Media Convergence Server. This is a maintenance contract providing 24/7 support with 2-hour response time for the Cisco unified communications platform.
Service type: Hardware maintenance
Support hours: 24 hours, 7 days a week
Response time: 2 hours
Applies to: Cisco MCS 7845-I2 server platform
Base system: 2U rack-mounted server
Base system RAM: 4GB
Base system storage: Four 146GB SAS hard drives