Monthly hardware maintenance contract for Cisco MCS-7835-H2-IPC1 Media Convergence Server providing 24-hour, 7-day, 4-hour response time support. Includes expert troubleshooting, routine maintenance, and dedicated technical assistance.
Specification
Service Level: 24x7x4 (24 hours per day, 7 days per week, 4-hour response time)
Contract Type: Monthly hardware maintenance subscription
Supported Hardware: Cisco MCS-7835-H2-IPC1 Media Convergence Server
Includes: Expert troubleshooting, routine maintenance, technical assistance