Hardware maintenance service for IBM TS2900 Tape Autoloader with 24x7x4 support level (24 hours per day, 7 days per week, 4-hour response time), typically offered on a monthly basis.
Specification
Support Level: 24x7x4 (24/7 operation, 4-hour response)
Service Type: Hardware Maintenance
Compatible with: IBM TS2900 Tape Autoloader (Machine Type 6171)
Billing: Per month