Hardware maintenance and support contract for Lenovo Storage S3200 6411-HC2 with 24x7x2 service level (24-hour response, 7 days a week). This is a maintenance service agreement rather than physical hardware.
Specification
Service type: Hardware maintenance contract
Service level: 24x7x2 (2-hour hardware replacement)
Applicable to: Lenovo Storage S3200 SFF chassis (machine type 6411-HC2)
Support: 24 hours, 7 days a week
Response time: 2 hours
