24x7x4 hardware maintenance contract for the Cisco ISR4461/K9 integrated services router, providing 4-hour hardware replacement support with 24/7 technical assistance.
Specification
24x7x4 Support: 24 hours/day, 7 days/week, 4-hour hardware replacement
24x7 access to Cisco Technical Assistance Center (TAC)
Major and maintenance software releases included
Hardware replacement within 4 hours of fault identification
