Cisco SMARTnet 24x7x4 hardware maintenance contract for the Catalyst IE-3300-8T2S-E industrial Ethernet switch, providing 24/7 fault reporting, 4-hour hardware replacement, and software support with access to Cisco TAC.
Specification
24-hour availability, 7 days per week
4-hour hardware replacement from fault diagnosis
Access to Cisco Technical Assistance Center (TAC)
Major and minor software updates
Extended access to Cisco.com
Annual contract