Hardware maintenance support plan for the Dell DR4300 data protection appliance, offering 9x5x4 coverage (9 hours/5 days/4-hour response time) with next-business-day onsite hardware service.
Specification
Support model: 9x5x4 (9 hours x 5 days x 4-hour onsite response)
Coverage: Dell DR4300 hardware components including drives, controllers, and power supplies
Service type: Next-business-day onsite hardware maintenance
Support hours: Standard business hours only
Excludes: Software support
