Hardware maintenance support service for Dell Networking N3048 switch with 9x5x4 service level (9 AM–5 PM, Monday–Friday, 4-hour response time) on a monthly basis.
Specification
Service level: 9x5x4 (9 AM–5 PM, 5 days/week, 4-hour response)
Billing: Monthly
Equipment: Dell Networking N3048 (48-port managed switch)
Support hours: Business hours
Response time: 4 hours