Interactive CVPN3002-K9 9x5x4 hardware maintenance service agreement providing proactive support and repair services for Cisco VPN 3002 Hardware Client devices during business hours (9am-5pm, Monday-Friday) with 4-hour response time.
Specification
Service Level: 9x5x4 (9 hours, 5 days per week, 4-hour response time)
Coverage: Hardware maintenance and repair services
Equipment: Cisco VPN 3002 Hardware Client (CVPN3002-K9)
Support: Business hours support with onsite repair capability
