Hardware maintenance and support contract for the Cisco C927-4PLTEAU router, providing 24x7 availability with 4-hour hardware replacement response time. Includes Cisco SMARTnet support with software updates, TAC access, and onsite engineering services.
Specification
24x7x4 Hardware Maintenance
Applies to Cisco C927-4PLTEAU (branch router with xDSL/4G LTE)
Hardware replacement within 4 hours
24x7 Technical Assistance Center (TAC) access
Software updates and bug fixes
Monthly recurring support contract
