Hardware maintenance contract for Cisco C881-V-K9 router providing 24x7x4 support coverage with hardware replacement and onsite engineer support within 4 hours of fault diagnosis.
Specification
24x7x4 coverage (24 hours per day, 7 days per week, 4-hour response)
Hardware replacement within 4 hours of fault diagnosis
Onsite engineer support included
Access to Cisco TAC (Technical Assistance Center)
Software updates and maintenance releases
Applicable to Cisco C881-V-K9 router