Hardware maintenance and support contract for Cisco ASR1002F-SEC/K9 router, providing 24/7 support with 4-hour response time. This is a service-level agreement for technical support rather than a physical product.
Specification
Service contract: 24 hours/day, 7 days/week, 4-hour response time
Applies to: Cisco ASR1002F-SEC/K9 (ASR 1000 Series Router VPN & Firewall Bundle)
Service type: Hardware maintenance and support
