Cisco ASR1001-HX 24x7x2 hardware maintenance contract providing 24/7 fault reporting with 2-hour hardware replacement response time, major and minor software updates, and 24/7 access to Cisco Technical Assistance Center (TAC).
Specification
24/7 fault reporting and support
2-hour hardware replacement response time
Major and minor software releases
24/7 TAC access
Cisco IOS software support
Extended Cisco.com access
