Cisco SMARTnet hardware maintenance support contract for the ASA 5508-X with Firepower Threat Defense appliance, providing 24×7 fault reporting and 4-hour hardware replacement service on an annual basis.
Specification
Support Type: Cisco SMARTnet
Coverage: 24 hours a day, 7 days a week
Hardware Replacement: Within 4 hours from fault diagnosis
Software Support: Major and minor updates
TAC Access: 24/7 access to Cisco Technical Centre
Platform: Cisco ASA 5508-X with Firepower Threat Defense
Contract Duration: Annual