Hardware maintenance contract for Cisco 8500 Series Wireless Controller, offering 24/7 support with 4-hour response time. Contract terms indicate professional support services including access to technical assistance and hardware replacement coverage.
Specification
Support: 24 hours/7 days per week
Response time: 4 hours
Hardware replacement coverage included
Access to Cisco Technical Assistance Center (TAC)
Software updates and maintenance releases
Maintenance contract per month
