24x7x4 onsite hardware maintenance and support service for networking equipment. Service contract providing around-the-clock technical support with 4-hour response time.
Specification
Service Type: Hardware Maintenance
Support Model: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Response Time: 4 hours
Availability: Round-the-clock
Service Duration: Per month