Interactive hardware maintenance service with 9x5x4 support structure, offering business hours (9am–5pm) onsite support with 4-hour response time for enterprise IT infrastructure.
Specification
Support model: 9x5x4 (9 hours business days, 5 days per week, 4-hour onsite response)
Maintenance type: Hardware maintenance and support
Billing model: Monthly subscription/licensing
Brand: Interactive
Provider: Australia-based third-party hardware maintenance
