Hardware maintenance and support contract for Cisco C3825 Voice Security router. 24x7x4 service provides rapid response and resolution within 4 hours to minimize network downtime.
Specification
Service Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
Hardware Replacement: Rapid hardware replacement for minimal downtime
Compatible with: Cisco C3825-VSEC-SRST/K9 router
Support Type: Third-party maintenance contract
Includes: Technical support and hardware servicing
