Interactive hardware maintenance contract for Cisco 3825-VSEC/K9 voice security router, providing 9×5×4 support (9 hours per day, 5 days per week, 4-hour response time) with monthly billing.
Specification
Support level: 9x5x4 (9 hours/day, 5 days/week, 4-hour response)
Billing: Per month
Covers: Cisco 3825-VSEC/K9 router hardware
Service provider: Interactive (third-party maintenance)
