Interactive 3660 24x7x4 hardware maintenance contract providing round-the-clock support with 4-hour onsite response time. Service level agreement includes helpdesk support, parts replacement, and onsite technician deployment.
Specification
24x7x4 support coverage
7 days per week, 24 hours per day availability
4-hour onsite response time
Includes helpdesk, monitoring, and parts replacement
Parts automatically stocked at closest depot to facility