Hardware maintenance service contract for networking equipment with 9x5x4 support coverage (9 hours per business day, 5 days per week, 4-hour response time), billed monthly.
Specification
Service Level: 9x5x4 (9 business hours, 5 days/week, 4-hour response)
Billing: Monthly
Brand: Interactive
Part Number: 2951-AX/K9-9X5X4
Category: Hardware Maintenance/Licensing