Hardware maintenance and support contract providing 24/7 technical support with 4-hour hardware replacement response time for Cisco 2801 Series routers and compatible equipment.
Specification
Support level: 24x7x4 (24 hours/day, 7 days/week, 4-hour replacement)
Hardware replacement: Within 4 business hours
Expert technical support: 24/7 access
Coverage: Cisco 2801 Series security bundle hardware
