Interactive hardware maintenance service package providing 24-hour, 7-day-a-week support with 4-hour response time for Cisco 2620XM routers. This is a third-party maintenance and support service offering.
Specification
Service Level: 24x7x4 (24-hour availability, 7 days/week, 4-hour response time)
Equipment: Cisco 2620XM router
Service Type: Hardware maintenance and support
Provider: Interactive (Australia)
