Hardware maintenance contract providing 9x5 Next Business Day support for Interactive/Cisco networking equipment. Service tier includes business-hours support with next-business-day response on designated hardware.
Specification
Service Level: 9x5 Next Business Day (NBD)
Support Hours: Business hours (9am-5pm)
Response Time: Next business day
Hardware Coverage: Interactive/Cisco 1921 series networking equipment
Service Type: Hardware maintenance contract
Billing: Monthly subscription
