HP 5-year Next Business Day onsite hardware support service for notebooks with accidental damage protection, defective media retention, and travel coverage included.
Specification
5-year coverage duration
Next Business Day (NBD) onsite response
Accidental Damage Protection (ADP)
Defective Media Retention (DMR)
Travel coverage included
Remote problem diagnosis and support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
