The Battery Replacement Service offers a convenient onsite method for replacing failing batteries. One replacement battery will be provided if the originally purchased battery is detected with a failure resulting from defects in materials or workmanship or has a diminished charging capacity below 50 percent. This service is for one battery replacement per product under contract within the terms of service.</description>
<parameter name="specification">3-year onsite one-time battery replacement service
Service hours: 9x5 (9 hours, 5 days per week)
Coverage: Primary battery only
Replacement criteria: Defects in materials/workmanship or charging capacity below 50%
One replacement battery per product per service period
Service starts on date of hardware purchase
Must be purchased within 90 days of hardware purchase
