HP 4 Year Onsite Care Workstation Hardware Support (U61CME) provides on-site hardware support and repair services for HP workstations with next business day response time. The service includes remote problem diagnosis, replacement parts and materials, and escalation management for 4 years of coverage.
Specification
Service Duration: 4 years
Service Type: Hardware Support
Response Time: Next Business Day
Support Location: On-site
Support Method: Phone Support + Hardware Repair
Service Hours: 9x5 (9 AM - 5 PM, business days)
Includes: Remote diagnosis, repair, parts and materials, escalation management