HP 4 year Active Care Next Business Day onsite support plan for notebooks with Defective Media Retention. Includes remote technical support, predictive device health analytics, remediation services, and onsite response. Allows commercial customers to retain defective media hardware after replacement for security purposes.
Specification
Service duration: 4 years
Support type: Active Care
Response type: Next Business Day onsite
Coverage: Notebook hardware
Defective Media Retention: Included
Support model: Remote and onsite