HP 5 year Next Business Day Response Onsite Notebook Hardware Support. This service provides remote assistance and onsite support for covered hardware with Next Business Day response time on a 9x5 (business hours) schedule.
Specification
Service Duration: 5 years
Response Time: Next Business Day (NBD)
Coverage Hours: 9x5 (Monday-Friday, 8am-5pm, excluding HP holidays)
Support Type: Remote assistance and onsite parts replacement
Location: Onsite
Parts & Labor: Included
Device Type: Notebooks only