Cisco Solution Support 8x5xNBD service contract providing next-business-day support for the Cisco IE-3400-8T2S-E industrial Ethernet switch. Includes technical assistance and case management for network connectivity and management issues.
Specification
Service Type: Solution Support (SSSNT)
Support Level: 8x5xNBD (8 hours/5 days/Next Business Day Response)
Covered Equipment: Cisco IE-3400-8T2S-E
Coverage: Technical support, case management, Cisco TAC access
Portal: Smart Net Total Care web portal access
Inventory Tracking: CSPC collector support for inventory data
