Cisco SmartNet Total Care (SNTC) with 24x7x4 on-site support for Cisco MDS 9148T Fibre Channel switches. Provides 24/7 access to Cisco TAC, software updates, and hardware replacement within 4 hours of fault diagnosis.
Specification
Service Type: Cisco SmartNet Total Care (SNTC)
Response Time: 24 x 7 x 4 Hour (24 hours availability, 7 days a week, 4-hour response time)
Support Type: On-site
Hardware Coverage: Replacement with 4-hour response
Software: Major and minor IOS updates included
TAC Access: 24/7 technical assistance
Designed for: Cisco MDS 9148T 32-Gbps 48-Port Fibre Channel Switch
