A user license add-on for Microsoft Dynamics 365 Customer Service that enables access to digital conversation channels including chat, SMS, Facebook Messenger, and WhatsApp within the Omnichannel for Customer Service interface, offered at education student pricing with a 1-month commitment.
Specification
User license for digital messaging channels
Channels: Chat, SMS, Facebook Messenger, WhatsApp
Omnichannel for Customer Service integration
Education student pricing tier
1-month commitment term
Per-user monthly subscription model
