Coverage: 3 years
Support Type: Enterprise-level incident support
Phone and email support for integration, migration, and server operation
24/7 support availability
1-hour response for priority 1 issues
Onsite technical review by Apple engineer
Dedicated AppleCare account manager for 3 years
Unlimited enterprise-level support incidents
AppleCare Help Desk Support included
AppleCare Help Desk Tools included
Support for macOS, iOS, and macOS Server
Command-line tool support included