Specification
License Type: Per-user subscription
Commitment: 1 Year
Licensing Model: NCE (New Commerce Experience)
Billing: Annual commitment with monthly or annual payment options available
Integration: Works with Microsoft 365 applications including Word, Excel, PowerPoint, Outlook, Teams
Data Protection: Enterprise Data Protection (EDP) included
Compliance: Respects underlying Microsoft 365 plan compliance features
Features: AI-powered customer service assistance, case summarization, knowledge retrieval, case actions support