Microsoft Dynamics 365 Customer Service Professional is an add-on subscription that requires attachment to a qualifying Dynamics 365 base offer, providing core case management, knowledge management, and basic service functionality with education student pricing for a 1-month subscription term.
Specification
Monthly subscription (1-month term)
Education Student Pricing segment
Attachment to Dynamics 365 qualifying base offer required
Includes case management, knowledge management, service functionality
User subscription license