Cisco CX L1 support contract providing 8x5 Next Business Day support for Cisco Catalyst 2960C-8PC-L switches. Includes technical assistance and hardware replacement services through Cisco's Technical Assistance Center (TAC).
Specification
Contract Type: L1 (8x5 Next Business Day)
Covered Equipment: Cisco Catalyst WS-C2960C-8PC-L Switch
Support Hours: 8 business hours, 5 days per week
Includes: TAC technical support and hardware replacement
Service Level: Next Business Day hardware replacement
Manufacturer Part Number: CON-L1NBD-C296C8PC