Cisco SmartNet Software Support and Updates contract for the ASR1001-HX router, providing major and minor Cisco IOS software updates with 24x7 access to Cisco TAC support and one-hour response time.
Specification
Annual contract - Software Support and Updates
Major and Minor Updates support
24 x 7 Cisco TAC access
One Hour Response Time
24 hours, 365 days availability
No hardware replacement included
No onsite engineer support
Extended access to Cisco.com
Designed for ASR1001-HX router
