Service Type: Managed Detection and Response (Complete Tier)
User Tier: 1-99 users
Delivery Model: MSP Monthly Subscription
Included Components: Sophos XDR, threat hunting, incident response
Response SLA: 60 minutes for 90% of High Severity cases
Breach Protection Warranty: $1M annual aggregate
Data Retention: 90 days standard
Region: Australia/New Zealand (ANZ)
