4-year Next Business Day Onsite Hardware Support for HP DesignJet T850MFP A and M series, including remote problem diagnosis, onsite hardware support with next business day response, replacement parts and materials, and formal escalation procedures.
Specification
Duration: 4 years
Support Type: Onsite repair
Response Time: Next business day response
Coverage Window: Standard workdays - 9 hours
Remote problem diagnosis and support included
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
