Fortinet FortiCare Comprehensive Support is a 3-year extended service renewal that provides 24/7 technical support, advanced hardware replacement RMA services, and access to firmware updates for eligible Fortinet devices.
Specification
Service Duration: 3 years
Service Type: Extended Service (Renewal)
Support Availability: 24/7
Hardware Replacement: Advance Parts Replacement Service
Response Time: Next Business Day or faster
Support Methods: Online ticket, online chat, telephone
Firmware Updates: Included