A Cisco SMARTnet service offering advance replacement parts on a four-hour response basis 24 hours per day, 7 days per week, including Cisco-observed holidays. This parts-only contract is designed for the ASR1000-SIP40-SB interface processor module.
Specification
Service Type: SMARTnet Total Care (SNTC)
Response Time: 4-hour advance replacement
Availability: 24x7 including holidays
Coverage: Parts only (no onsite service)
Applicable Hardware: Cisco ASR1000-SIP40-SB (SPA Interface Processor 40)