Specification
Service Level: CX Level 1 (Extended Service)
Support Hours: 24x7
Response Time: 4 Hour Service Depot Exchange
Supported Device: Catalyst 9500-16X-A (16-port 10G Switch)
Includes: "Ask the Experts" knowledge sessions, online training, e-learning courses, case management
Service Includes: Consulting, New Releases Update, Online Training, Phone Support, Web Support, Service Depot Exchange