HP 3 year Next Business Day Exchange Service for LaserJet Printers
Specification
Extended service agreement - 3 years coverage
Service type: Next Business Day Exchange
Coverage window: Standard workdays - 9 hours
Response time: Next business day
Includes: Remote technical support via phone line
Includes: Remote diagnostic services
Includes: Hardware replacement and exchange
Return shipping: Pre-paid by HP
Replacement unit delivery: Overnight via premium airfreight
Replacement units: New or refurbished to like-new condition