Extreme Networks ExtremeWorks Extended Service provides a reliable, convenient problem-solving solution with parts replacement service for dependable efficiency. This service includes 24/7 technical support, a 4-hour response time for physical maintenance, and dedicated expertise to resolve any network issues. The 1-year service contract offers continuous support and parts replacement coverage.
Specification
24 x 7 x 4 Hour service response time with Service Depot Exchange for Parts replacement
1 Year service duration
24 hours a day, 365 days a year (24x7) telephone and web access to Extreme Networks Global Technical Assistance Center (GTAC)
Advanced parts replacement included
Physical service delivery option available