Hardware maintenance service for Dell PowerEdge R240 servers with 9x5x4 support coverage (9-hour, 5-day, 4-hour response). This is a service agreement offered by Interactive for Dell server hardware support.
Specification
Service type: Hardware maintenance
Coverage: 9x5x4 (9 hours, 5 days per week, 4-hour response time)
Applicable to: Dell PowerEdge R240 server
Billing: Per month
